Shipping policy

Shipping Policy - Samva Store

Effective Date: October 8, 2024

Website: getluminavault.com

Thank you for shopping with 𝕃𝕌𝕄𝕀ℕ𝔸𝕍𝔸𝕌𝕃𝕋. We provide global shipping to ensure your orders reach you safely and efficiently.

1. Processing Time

• All orders are processed within 1 to 3 business days (Monday to Friday) after receiving your order confirmation email.

• Orders are not shipped or delivered on weekends or holidays.

2. International Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout based on your destination country and chosen delivery method.

• Estimated Delivery Time: Standard international shipping generally takes between 5-10 business days, depending on the destination and customs clearance processes.

3. Customs, Duties, and Taxes

• 𝕃𝕌𝕄𝕀ℕ𝔸𝕍𝔸𝕌𝕃𝕋 is not responsible for any customs and taxes applied to your order.

• All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

4. Shipment Confirmation & Order Tracking

• Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s) so you can monitor your package's journey.

5. Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, please contact our support team immediately with your order details.